diff --git a/scripts/dev-artifact-publish.mjs b/scripts/dev-artifact-publish.mjs
index 269ca5eb..59fe1931 100644
--- a/scripts/dev-artifact-publish.mjs
+++ b/scripts/dev-artifact-publish.mjs
@@ -468,7 +468,7 @@ async function serveCloudWeb() {
     }
 
     const routePath = url.pathname.replace(/\/+$/, "") || "/";
-    const relativePath = routePath === "/" || routePath === "/gate" || routePath === "/diagnostics/gate" ? "index.html" : url.pathname.slice(1);
+    const relativePath = routePath === "/" || routePath === "/gate" || routePath === "/diagnostics/gate" || routePath === "/help" ? "index.html" : url.pathname.slice(1);
     for (const root of roots) {
       const candidate = path.resolve(root, relativePath);
       if (!candidate.startsWith(root)) continue;
diff --git a/scripts/src/dev-cloud-workbench-smoke-lib.mjs b/scripts/src/dev-cloud-workbench-smoke-lib.mjs
index bdf21c7c..a2e1b58d 100644
--- a/scripts/src/dev-cloud-workbench-smoke-lib.mjs
+++ b/scripts/src/dev-cloud-workbench-smoke-lib.mjs
@@ -64,6 +64,7 @@ const diagnosticsRequiredTerms = Object.freeze([
 ]);
 
 const gateRouteAliases = Object.freeze(["/gate", "/diagnostics/gate"]);
+const helpRouteAliases = Object.freeze(["/help"]);
 
 const incompletePrimaryNavLabels = Object.freeze(["台", "证", "诊", "帮"]);
 
@@ -253,6 +254,11 @@ function runStaticSmoke() {
     evidence: gateRouteAliases
   });
 
+  addCheck(checks, blockers, "direct-help-route-alias", helpRouteAliasesAreServed(files.app, artifactPublisher, buildScript, distContractScript), "/help is a direct user-facing help alias and does not become the default route.", {
+    blocker: "runtime_blocker",
+    evidence: [...helpRouteAliases, "routeFromLocation final fallback is workspace"]
+  });
+
   addCheck(checks, blockers, "feedback-120-wiring-table", wiringTableContract(files.html), "Patch-panel wiring panel is a table with source, target, status, evidence source, and trace/evidence columns.", {
     blocker: "contract_blocker",
     evidence: requiredWiringColumns
@@ -966,6 +972,19 @@ function gateRouteAliasesAreServed(app, artifactPublisher, buildScript, distCont
   );
 }
 
+function helpRouteAliasesAreServed(app, artifactPublisher, buildScript, distContractScript) {
+  const routeBody = functionBody(app, "routeFromLocation");
+  return (
+    /helpPathnames\(\)\.has/u.test(routeBody) &&
+    helpRouteAliases.every((route) => app.includes(`"${route}"`)) &&
+    helpRouteAliases.every((route) => artifactPublisher.includes(`routePath === "${route}"`)) &&
+    /buildCloudWebDist/u.test(buildScript) &&
+    /help\/index\.html/u.test(distContractScript) &&
+    /return "help"/u.test(routeBody) &&
+    finalRouteFallback(app) === "workspace"
+  );
+}
+
 function wiringTableContract(html) {
   const wiringPanel = html.match(/<section\b[^>]*\bdata-side-panel=["']wiring["'][\s\S]*?<\/section>/u)?.[0] ?? "";
   return requiredWiringColumns.every((column) => wiringPanel.includes(`<th>${column}</th>`));
@@ -1321,7 +1340,7 @@ function inspectHelpRoute(html, app) {
     /data-route=["']help["']/u.test(html) ||
     /data-view=["']help["']/u.test(html) ||
     /#help\b/u.test(html + app) ||
-    /pathname[\s\S]{0,160}\/help/u.test(app);
+    /pathname[\s\S]{0,220}\/help/u.test(app);
   const finalFallback = finalRouteFallback(app);
   const helpViewHidden = helpViewTag ? /\bhidden\b/u.test(helpViewTag) : false;
   return {
@@ -1983,6 +2002,12 @@ export async function runDevCloudWorkbenchMobileSmoke() {
     await page.click('[data-route="help"]');
     await page.waitForFunction(() => document.querySelector("#help-content")?.dataset.helpState === "ready", null, { timeout: 8000 });
     const help = await inspectHelpMarkdownRoute(page);
+    await page.goto(new URL("/#/help", server.url).toString(), { waitUntil: "networkidle", timeout: 15000 });
+    await page.waitForFunction(() => document.querySelector("#help-content")?.dataset.helpState === "ready", null, { timeout: 8000 });
+    const slashHashHelp = await inspectHelpMarkdownRoute(page);
+    await page.goto(new URL("/help", server.url).toString(), { waitUntil: "networkidle", timeout: 15000 });
+    await page.waitForFunction(() => document.querySelector("#help-content")?.dataset.helpState === "ready", null, { timeout: 8000 });
+    const directHelp = await inspectHelpMarkdownRoute(page);
     await page.click('[data-route="workspace"]');
     await page.waitForFunction(() => document.querySelector('[data-view="workspace"]')?.hidden === false, null, { timeout: 8000 });
     await page.click("#explorer-toggle");
@@ -2018,10 +2043,22 @@ export async function runDevCloudWorkbenchMobileSmoke() {
       },
       {
         id: "mobile-help-markdown-route",
-        status: help.nonDefaultMarkdownHelp && help.termsPresent ? "pass" : "blocked",
-        summary: "Help opens as a non-default internal route rendered from help.md by the vendored Markdown renderer.",
+        status: help.nonDefaultMarkdownHelp && help.routeIsHashHelp && help.termsPresent ? "pass" : "blocked",
+        summary: "Help opens from the rail as a non-default hash route rendered from help.md by the vendored Markdown renderer.",
         observations: help
       },
+      {
+        id: "mobile-slash-hash-help-route",
+        status: slashHashHelp.nonDefaultMarkdownHelp && slashHashHelp.routeIsSlashHashHelp && slashHashHelp.termsPresent ? "pass" : "blocked",
+        summary: "Direct #/help opens the user-facing help view.",
+        observations: slashHashHelp
+      },
+      {
+        id: "mobile-direct-help-route",
+        status: directHelp.nonDefaultMarkdownHelp && directHelp.routeIsDirectHelp && directHelp.termsPresent ? "pass" : "blocked",
+        summary: "Direct /help opens the user-facing help view instead of raw API 404 JSON.",
+        observations: directHelp
+      },
       {
         id: "mobile-default-hit-test",
         status: closed.primaryControlsReachable ? "pass" : "blocked",
@@ -2109,7 +2146,7 @@ async function startStaticWebServer(options = {}) {
       return;
     }
     let pathname = decodeURIComponent(url.pathname);
-    if (pathname === "/" || pathname === "/workbench" || pathname === "/gate" || pathname === "/diagnostics/gate") {
+    if (pathname === "/" || pathname === "/workbench" || pathname === "/gate" || pathname === "/diagnostics/gate" || pathname === "/help") {
       pathname = "/index.html";
     }
     const filePath = path.resolve(webRoot, pathname.replace(/^\/+/, ""));
@@ -2490,6 +2527,7 @@ async function inspectHelpMarkdownRoute(page) {
       document.body.scrollHeight <= document.body.clientHeight + 2;
     return {
       hash: window.location.hash,
+      pathname: window.location.pathname,
       helpState: helpContent?.dataset.helpState ?? null,
       workspaceHidden: workspace ? workspace.hidden : null,
       gateHidden: gate ? gate.hidden : null,
@@ -2504,8 +2542,11 @@ async function inspectHelpMarkdownRoute(page) {
       helpPanelScrolls: Boolean(helpScroll && helpScroll.scrollHeight > helpScroll.clientHeight && helpScroll.after > helpScroll.before),
       rootStillLocked,
       helpScroll,
+      routeIsHashHelp: window.location.hash === "#help",
+      routeIsSlashHashHelp: window.location.hash === "#/help",
+      routeIsDirectHelp: (window.location.pathname.replace(/\/+$/, "") || "/") === "/help",
       nonDefaultMarkdownHelp:
-        window.location.hash === "#help" &&
+        (window.location.hash === "#help" || window.location.hash === "#/help" || (window.location.pathname.replace(/\/+$/, "") || "/") === "/help") &&
         workspace?.hidden === true &&
         gate?.hidden === true &&
         help?.hidden === false &&
diff --git a/web/hwlab-cloud-web/app.mjs b/web/hwlab-cloud-web/app.mjs
index e736ca2d..3178db70 100644
--- a/web/hwlab-cloud-web/app.mjs
+++ b/web/hwlab-cloud-web/app.mjs
@@ -136,8 +136,9 @@ function initRoutes() {
 }
 
 function routeFromLocation() {
-  const hashRoute = window.location.hash.replace(/^#/, "");
+  const hashRoute = window.location.hash.replace(/^#\/?/, "");
   if (viewIds.has(hashRoute)) return hashRoute;
+  if (helpPathnames().has(window.location.pathname.replace(/\/+$/, "") || "/")) return "help";
   if (internalGatePathnames().has(window.location.pathname.replace(/\/+$/, "") || "/")) return "gate";
   return "workspace";
 }
@@ -1822,6 +1823,10 @@ function internalGatePathnames() {
   return new Set(["/gate", "/diagnostics/gate"]);
 }
 
+function helpPathnames() {
+  return new Set(["/help"]);
+}
+
 function userFacingSummary(text) {
   return String(text ?? "")
     .replaceAll("Public DEV route/frp", "公共 DEV 路由/frp")
diff --git a/web/hwlab-cloud-web/scripts/check.mjs b/web/hwlab-cloud-web/scripts/check.mjs
index 24e57c59..c1986314 100644
--- a/web/hwlab-cloud-web/scripts/check.mjs
+++ b/web/hwlab-cloud-web/scripts/check.mjs
@@ -217,6 +217,9 @@ assert.match(app, /marked\.parse\(/);
 assert.doesNotMatch(app, /function\s+parseMarkdown|markedRegex|markdownRegex/);
 assert.match(app, /fetch\("\/help\.md"/);
 assert.match(app, /帮助内容加载失败/);
+assert.match(functionBody(app, "routeFromLocation"), /replace\(\/\^#\\\/\?\//);
+assert.match(functionBody(app, "routeFromLocation"), /helpPathnames\(\)\.has/);
+assert.match(functionBody(app, "routeFromLocation"), /return "help"/);
 assert.match(app, /return "workspace";/);
 assert.match(styles, /\.help-view\s*{[^}]*overflow:\s*hidden;/s);
 assert.match(styles, /\.help-panel\s*{[^}]*overflow:\s*hidden;/s);
@@ -283,6 +286,7 @@ assert.match(distContractScript, /"third_party\/marked\/marked\.esm\.js"/);
 assert.match(distContractScript, /"third_party\/marked\/LICENSE"/);
 assert.match(distContractScript, /gate\/index\.html/);
 assert.match(distContractScript, /diagnostics\/gate\/index\.html/);
+assert.match(distContractScript, /help\/index\.html/);
 assert.match(markedLicense, /MarkedJS/);
 assert.match(markedLicense, /Permission is hereby granted, free of charge/);
 assert.match(html, /live-status/);
@@ -395,6 +399,7 @@ assert.match(artifactPublisher, /cloud_api_proxy_failed/);
 assert.match(artifactPublisher, /url\.pathname\.replace\(\/\\\/\+\$\/,\s*""\) \|\| "\/"/);
 assert.match(artifactPublisher, /routePath === "\/gate"/);
 assert.match(artifactPublisher, /routePath === "\/diagnostics\/gate"/);
+assert.match(artifactPublisher, /routePath === "\/help"/);
 assert.match(app, /degraded/);
 assert.match(app, /runtime\.serviceRoute\.join\(" -> "\)/);
 assert.doesNotMatch(app, /callRpc\("hardware\./);
diff --git a/web/hwlab-cloud-web/scripts/dist-contract.mjs b/web/hwlab-cloud-web/scripts/dist-contract.mjs
index cf9ab008..fc75d77e 100644
--- a/web/hwlab-cloud-web/scripts/dist-contract.mjs
+++ b/web/hwlab-cloud-web/scripts/dist-contract.mjs
@@ -16,7 +16,7 @@ export const cloudWebDistRuntimeFiles = Object.freeze([
   "third_party/marked/marked.esm.js",
   "third_party/marked/LICENSE"
 ]);
-export const cloudWebDistAliasFiles = Object.freeze(["gate/index.html", "diagnostics/gate/index.html"]);
+export const cloudWebDistAliasFiles = Object.freeze(["gate/index.html", "diagnostics/gate/index.html", "help/index.html"]);
 
 function absolutePath(rootDir, relativePath) {
   return path.resolve(rootDir, relativePath);